Tenant Portal

Tenant Forms

Log a maintenance request, update your contact details, or access the admin portal.

Payment Reference Notice All invoices are sent to your registered email address with a unique payment reference. Using a different reference will be considered as non-payment and may result in a breach of your lease agreement.
01
Existing Tenants
Log a Maintenance Request
Report any maintenance issues in your unit. We'll be in touch to arrange access and get it sorted as soon as possible.
Select your property & unit
Describe the issue
Set priority level
Submit — we get notified instantly
Log Request
02
Existing Tenants
Update Contact Details
Already a Nook Residential tenant? Keep your contact information current. Accurate details ensure you receive invoices, notices, and important communications without delay.
Current phone number
Email address for invoices
Emergency contact details
Update Details
03
Existing Tenants
Tenant Portal
View your rent statement, download invoices and receipts, and check your deposit status — anytime, from your phone or computer.
Rent statement & balance
Download invoices & receipts
Deposit status
Sign In
04
Property Management
Admin Portal
Access the Nook Residential property management system. For authorised staff only.
Tenant & lease management
Rent tracking & payments
Maintenance oversight
Portfolio dashboard
Admin Login